RetrieveAddressInfoforCSMS

Retrieve Address Info for S/WM

Minor Business Rule

Object Name: N1701540

Parent DLL: CCRIN

Location: Client/Server

Language: NER

1.Functional Description

1.1Purpose
The purpose of this business function is to fetch Address Book information for use by the customer service management applications.

1.2Setup Notes and Prerequisites
This business function was designed for use by the following CSMS applications:
• Customer Call Entry (P17501)
• Work With Queues (P17506)
• Service Order Entry (P17714)
• Service Order Quote (P17716)
'b7
1.3Special Logic
None.

2.Technical Specifications

2.4Processing

1.0 Determine if a value for AN8 was input.

1.1If blank, return error and exit business function. If value, retrieve F0101 record using AN8 and return value for LANG, AN81, AN82,
AN83, AN84, AN85, AN86, ALKY, AT1, ALPH, CM and StartEffectiveDate. If no record is found, return error if not supressed and exit
business function.

2.0  Retrieve F0111 record using AN8 and line number = 0.  Return values for MLNM and REM1.  If no
        record is found, return error if not supressed and exit business function.

3.0  Retrieve F0115 record using AN8 and line number = 0 and return values for AR1 and

PH1.

4.0Retrieve F0116 informaiton using AN8 and StartEffectiveDate to retrieve ADD1, ADD2, ADD3, ADD4, ADDZ, ADDS, CTY1, and CTR.

Data Structure

D1701540 - Retrieve Address Info for S/WM

Data Item Data Structure DescriptionI/ORequiredNotes
AN8Address Book NumberIYAddress book number
MLNMMailing NameONMailing name from F0111
ADD1Address Line 1ONAddress 1 from F0116
ADD2Address Line 2ONAddress 2 from F0116
ADD3Address Line 3ONAddress 3 from F0116
ADD4Address Line 4ONAddress 4 from F0116
AN86UserCallCenterON5th Address number from F0101
ADDZPostal CodeONPostal Code from F0116
CTY1CityONCity from F0116
ADDSStateONState from F0116
CTRCountryONCountry from F0116
AR1Phone PrefixONArea Code from F0115
PH1Phone NumberONPhone Number from F0115
REM1Remark1ONRemark1from F0111
LNGPLanguageONLanguage from F0101
EV01Suppress Error 0/1INSuppress Error Code 0/1  1  Supress Error  0  Do not supress error
DTAIError Message CodeONError Message Number.
AN811st Address NumberON1st Address Number from F0101
AN822nd Address Number ON2nd Address Number from F0101
AN833rd Address Number ON3rd Address Number  from F0101
AN844th Address Number ON4th Address Number  from F0101
AN85Factor Special PayeeON6th Address Number  from F0101
ALKYLong Address NumberONLong Address Number from F0101
AT1Search TypeONSearch Type from F0101
ALPHAlpha NameONAlpha Name from F0101
CM         Credit Message O                N              Credit Message from F0101

^

Parameter Name Data Item Data Type Req/Opt I/O/Both

mnAddressNumber_AN8 AN8 MATH_NUMERIC REQ INPUT

Address book number required entry
^

szNameMailing_MLNM MLNM char OPT NONE

Mailing name from F0111
^

szAddressLine1_ADD1 ADD1 char OPT NONE

Address 1 from F0116
^

szAddressLine2_ADD2 ADD2 char OPT NONE

Address 2 from F0116
^

szAddressLine3_ADD3 ADD3 char OPT NONE

Address 3 from F0116
^

szAddressLine4_ADD4 ADD4 char OPT NONE

Address 4 from F0116
^

mnUserCallCenter_AN86 AN86 MATH_NUMERIC OPT NONE

5th Address number from F0101
^

szPostalCode_ADDZ ADDZ char OPT NONE

Postal Code from F0116
^

szCity_CTY1 CTY1 char OPT NONE

City from F0116
^

szState_ADDS ADDS char OPT NONE

State from F0116
^

szCountry_CTR CTR char OPT NONE

Country from F0116
^

szPhonePrefix_AR1 AR1 char OPT NONE

Area Code from F0115
^

szPhoneNumber_PH1 PH1 char OPT NONE

Phone Number from F0115
^

szRemark1_REM1 REM1 char OPT NONE

Remark1from F0111
^

szLanguage_LNGP LNGP char OPT NONE

Language from F0101
^

cSuppressError_EV01 EV01 char OPT NONE

Suppress Error Code 0/1
1  Supress Error
0  Do not supress error
^

szErrorMessageCode_DTAI DTAI char OPT NONE

A code that identifies and defines a unit of information. It is an alphanumeric code up to 8 characters long that does not allow blanks or
special characters such as %, &, or +. You create new data items using system codes 55-59. You cannot change the alias.

mn1stAddressNumber_AN81 AN81 MATH_NUMERIC OPT NONE

1st Address Number from F0101
^

mn2ndAddressNumber_AN82 AN82 MATH_NUMERIC OPT NONE

2nd  Address Number from F0101
^

mn3rdAddressNumber_AN83 AN83 MATH_NUMERIC OPT NONE

3rd Address Number from F0101
^

mn4thAddressNumber_AN84 AN84 MATH_NUMERIC OPT NONE

4th Address Number from F0101
^

mn5thAddressNumber_AN85 AN85 MATH_NUMERIC OPT NONE

5th Address Number from F0101
^

szLongAddressNumber_ALKY ALKY char OPT NONE

Long Address Number from F0101
^

szSearchType_AT1 AT1 char OPT NONE

Search Type from F0101
^

szAlphaName_ALPH ALPH char OPT NONE

Alpha Name from F0101
^

szCreditMessage_CM CM char OPT NONE

Credit Message from F0101
^

Related Functions

None

Related Tables

None

Parameter Name	Data Item	Data Type	Req/Opt	I/O/Both
mnAddressNumber_AN8	AN8	MATH_NUMERIC	REQ	INPUT
Address book number required entry ^
szNameMailing_MLNM	MLNM	char	OPT	NONE
Mailing name from F0111 ^
szAddressLine1_ADD1	ADD1	char	OPT	NONE
Address 1 from F0116 ^
szAddressLine2_ADD2	ADD2	char	OPT	NONE
Address 2 from F0116 ^
szAddressLine3_ADD3	ADD3	char	OPT	NONE
Address 3 from F0116 ^
szAddressLine4_ADD4	ADD4	char	OPT	NONE
Address 4 from F0116 ^
mnUserCallCenter_AN86	AN86	MATH_NUMERIC	OPT	NONE
5th Address number from F0101 ^
szPostalCode_ADDZ	ADDZ	char	OPT	NONE
Postal Code from F0116 ^
szCity_CTY1	CTY1	char	OPT	NONE
City from F0116 ^
szState_ADDS	ADDS	char	OPT	NONE
State from F0116 ^
szCountry_CTR	CTR	char	OPT	NONE
Country from F0116 ^
szPhonePrefix_AR1	AR1	char	OPT	NONE
Area Code from F0115 ^
szPhoneNumber_PH1	PH1	char	OPT	NONE
Phone Number from F0115 ^
szRemark1_REM1	REM1	char	OPT	NONE
Remark1from F0111 ^
szLanguage_LNGP	LNGP	char	OPT	NONE
Language from F0101 ^
cSuppressError_EV01	EV01	char	OPT	NONE
Suppress Error Code 0/1 1 Supress Error 0 Do not supress error ^
szErrorMessageCode_DTAI	DTAI	char	OPT	NONE
A code that identifies and defines a unit of information. It is an alphanumeric code up to 8 characters long that does not allow blanks or special characters such as %, &, or +. You create new data items using system codes 55-59. You cannot change the alias.
mn1stAddressNumber_AN81	AN81	MATH_NUMERIC	OPT	NONE
1st Address Number from F0101 ^
mn2ndAddressNumber_AN82	AN82	MATH_NUMERIC	OPT	NONE
2nd Address Number from F0101 ^
mn3rdAddressNumber_AN83	AN83	MATH_NUMERIC	OPT	NONE
3rd Address Number from F0101 ^
mn4thAddressNumber_AN84	AN84	MATH_NUMERIC	OPT	NONE
4th Address Number from F0101 ^
mn5thAddressNumber_AN85	AN85	MATH_NUMERIC	OPT	NONE
5th Address Number from F0101 ^
szLongAddressNumber_ALKY	ALKY	char	OPT	NONE
Long Address Number from F0101 ^
szSearchType_AT1	AT1	char	OPT	NONE
Search Type from F0101 ^
szAlphaName_ALPH	ALPH	char	OPT	NONE
Alpha Name from F0101 ^
szCreditMessage_CM	CM	char	OPT	NONE
Credit Message from F0101 ^