1.Functional Description
This NER is used to update open task number (TASKNO) in F1755.
1.1Purpose
This NER is used to update open task number (TASKNO) in F1755 Customer Calls Master.
1.2Setup Notes and Prerequisites
cDeleteTaskRecord has to be '1', when the record is deleted from the task table.
1.3Special Logic
If cDeleteTaskRecord is eqaul to 1 and Call Status is not equal to Close Status, Open Task Status in F1755 is minus 1.
If add the record that the Call Status is not equal to Close Status, Open Task Status in F1755 is plus 1.
If update the record with changing the Call Status to Close Status, Open Task Status in F1755 will is minus 1.
D1700860 - F1755 Update Task Information
| Parameter Name | Data Item | Data Type | Req/Opt | I/O/Both |
|---|---|---|---|---|
| mnCallNumber | DOCO | MATH_NUMERIC | REQ | INPUT |
A number that identifies an original document. This document can be a voucher, a sales order, an invoice, unapplied cash, a journal entry,
| ||||
| szCallStatus | CLST | char | REQ | INPUT |
A code that specifies the status of a case. | ||||
| szCloseStatus | CLST | char | REQ | INPUT |
A code that specifies the status of a case. | ||||
| cDeleteTaskRecord | EV01 | char | OPT | NONE |
An option that specifies the type of processing for an event. | ||||
| mnOpenTaskNumber | TASKNO | MATH_NUMERIC | OPT | NONE |
The number of open tasks associated with this call. | ||||
| None |
| None |