1.1Purpose
This NER is used to update the F48166 - Knowledge Base Pareto for a combination of Knowledge Bases (Symptom, Analysis, Resolution). It is
executed from P17764 - Knowledge Base Revisions whenever that application detects that a Knowledge Base Analysis or Resolution is being added to a
Call or Service Order. What this business function does is take the Analysis or Resolution that is being added to the Call/Service Order and pairs it with
existing Symptoms and Analyses that exist for the Call/Service Order and then updates the frequency count in F48166 for that pair.
1.2Setup Notes and Prerequisites.
Data Item Data Structure DescriptionI/ORequiredNotes
DOCODocument NumberIY
DCTODocument TypeIY
RCK5Sequence NumberIY
KNLTKnowledge Type 1IY"1" or "2" (Symptom or Analysis)
KNLTKnowledge Type 2IY"2" or "3" (Analysis or Resolution)
UKIDKnowledge Base IDIYThe UKID for the Analysis or Resolution that is being added.
EV01SuccessON
1.3Special Logic
D1700660 - F48166 Update Failure Analysis Pareto
Parameter Name | Data Item | Data Type | Req/Opt | I/O/Both |
---|---|---|---|---|
mnDocumentNumber | DOCO | MATH_NUMERIC | REQ | INPUT |
A number that identifies an original document. This document can be a voucher, a sales order, an invoice, unapplied cash, a journal entry,
| ||||
szDocumentType | DCTO | char | REQ | INPUT |
A user defined code (00/DT) that identifies the type of document. This code also indicates the origin of the transaction. J.D. Edwards has
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mnSequenceNumber | RCK5 | MATH_NUMERIC | REQ | INPUT |
This field is used to create a unique key within a file. If you are using a program which will allow you to resequence the records, we
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cKnowledgeType1 | KNLT | char | REQ | INPUT |
A code that associates a type of action with the Failure Analysis record. Valid values are: Failure Analysis Resolution All | ||||
cKnowledgeType2 | KNLT | char | REQ | INPUT |
A code that associates a type of action with the Failure Analysis record. Valid values are: Failure Analysis Resolution All | ||||
mnKnowledgeBaseID | UKID | MATH_NUMERIC | REQ | INPUT |
This field is a unique number used to identify a record in a file. | ||||
cSuccess | EV01 | char | OPT | OUTPUT |
An option that specifies the type of processing for an event. |
None |
None |