1.Functional Description
This function retrieves the phone number (F0115) and e-mail address (F0111) for the assignee address book number.
1.1Purpose
This function uses the assignee address number to retrieve the phone number and e-mail address to update the E-help request record (F1761) at the
customer site.
1.2Setup Notes and Prerequisites
1.3Special Logic
2.Technical Specifications
2.1Parameters:
Data Item Data Structure Description I/ORequired Notes
AR1 Assigned Area Code ON Assignee area code
PH1 Assigned Phone Number ON Assignee phone number REM1 Assigned Email Address ON
Assignee email address
AN8 Assignee Address Number ON Assignee address number
2.4Related Tables
Table Table Description
F0111Who's Who
F0115Phones
2.4Related Business Functions
Source NameFunction Name
2.4Processing
To retrieve the phone number :
• Do a table I/O to the F0115 with the assignee address number and return area code and phone number.
To retrieve the e-mail address :
• Do a table I/O to the F0111 with the assignee address number and return the remark field.
D1700460 - Get Assignee Auto Advise Information
| Parameter Name | Data Item | Data Type | Req/Opt | I/O/Both |
|---|---|---|---|---|
| szAssignedAreaCode | AR1 | char | OPT | NONE |
The first segment of a telephone number. In the United States, the prefix is the three-digit area code. | ||||
| szAssignedPhoneNumber | PH1 | char | OPT | NONE |
A number without the prefix or special characters, such as hyphens or periods, that makes up the telephone number for an entity. You can
| ||||
| szAssigneeEmailAddress | REM1 | char | OPT | NONE |
A 40-character field that you can use to enter text. | ||||
| mnAssigneeAddressNumber | AN8 | MATH_NUMERIC | OPT | INPUT |
A number that identifies an entry in the Address Book system, such as employee, applicant, participant, customer, supplier, tenant, or
| ||||
| None |
| None |