CalcElapsedCallTime

Calculate Elapsed Case Time

Minor Business Rule

Object Name: N1700370

Parent DLL: CCRIN

Location: Client/Server

Language: NER

1.Functional Description
This Named E/R is to calculate the time that has elapsed for a call.  Only work days are to be
included in the calculation.

1.1Purpose
Calculate the elapsed time for a call based on the Work Day Calendar.

1.2Setup Notes and Prerequisites

1.3Special Logic
Using Start Date and Time and End Date and Time to calculate the elapsed time including the work day
calendar for the cost center passed in.  The elapsed time is rounded based on the Process Mode that
has been passed.
If the process mode is blank, the elapsed time - no rounding.
If the process mode is '1', the elapsed time - round to next 1/4 hour.
If the process mode is '2', the elapsed time - round to next 1/10 hour.
If the process mode is '3', the elasped time - round to next 1/2 hour.

Data Structure

D1700370 - Calculate Elapsed Case Time

Parameter Name Data Item Data Type Req/Opt I/O/Both

mnStartTime UPMT MATH_NUMERIC REQ INPUT

The time that specifies when the program executed the last update to this record.

jdStartDate UPMJ JDEDATE REQ INPUT

The date that specifies the last update to the file record.

mnEndTime UPMT MATH_NUMERIC REQ INPUT

The time that specifies when the program executed the last update to this record.

jdEndDate UPMJ JDEDATE REQ INPUT

The date that specifies the last update to the file record.

mnMathNumeric01 MATH01 MATH_NUMERIC REQ OUTPUT

- - - Good Performance Low Value.

szCostCenter MCU char REQ INPUT

An alphanumeric code that identifies a separate entity within a business for which you want to track costs. For example, a business unit
might be a warehouse location, job, project, work center, branch, or plant. You can assign a business unit to a document, entity, or person for
purposes of responsibility reporting. For example, the system provides reports of open accounts payable and accounts receivable by
business unit to track equipment by responsible department. Business unit security might prevent you from viewing information about business units
for which you have no authority.

cProcessMode EV01 char REQ INPUT

An option that specifies the type of processing for an event.

Related Functions

None

Related Tables

None

Parameter Name	Data Item	Data Type	Req/Opt	I/O/Both
mnStartTime	UPMT	MATH_NUMERIC	REQ	INPUT
The time that specifies when the program executed the last update to this record.
jdStartDate	UPMJ	JDEDATE	REQ	INPUT
The date that specifies the last update to the file record.
mnEndTime	UPMT	MATH_NUMERIC	REQ	INPUT
The time that specifies when the program executed the last update to this record.
jdEndDate	UPMJ	JDEDATE	REQ	INPUT
The date that specifies the last update to the file record.
mnMathNumeric01	MATH01	MATH_NUMERIC	REQ	OUTPUT
- - - Good Performance Low Value.
szCostCenter	MCU	char	REQ	INPUT
An alphanumeric code that identifies a separate entity within a business for which you want to track costs. For example, a business unit might be a warehouse location, job, project, work center, branch, or plant. You can assign a business unit to a document, entity, or person for purposes of responsibility reporting. For example, the system provides reports of open accounts payable and accounts receivable by business unit to track equipment by responsible department. Business unit security might prevent you from viewing information about business units for which you have no authority.
cProcessMode	EV01	char	REQ	INPUT
An option that specifies the type of processing for an event.